Refund policy

RETURN POLICY

  • If you are dissatisfied with a product, X/OR offers the option to exchange it.

  • Items must be returned in their original, unused condition and packaging within twelve (12) days of receipt, along with a copy of your invoice. Customers are responsible for the return shipping costs.

  • To initiate an exchange, please email cs@xorofficial.com.

  • Please be aware that items returned in damaged or incomplete condition will not be eligible for exchange and will be sent back to you at your expense.

  • For further information regarding returns, feel free to contact us at cs@xorofficial.com.